Intents, Utterances, and the Choice Step

Voiceflow's Choice step lets your agent understand what its being asked to do using Intents. By building great intents - through a strong description and set of utterances - your agent will be able to have natural conversations with a user.

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This lesson will teach you

• What the Choice step is
• How to add the Choice step to your canvas
• Adding Triggers and Intents to a Choice step
• How to add Utterances to an Intent
• Handling "no match" situations

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Learn more

You can learn more about the Choice step in our docs.