KNOWLEDGE BASE
Train agents to respond
and work with your data
Train AI agents on your data with Voiceflow's knowledge base to automate
FAQs and provide more contextual responses.
Overview
Built for power,
scale, and speed
Train your AI agent on your data, giving it the ability to respond more accurately and perform tasks.
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Scalable vector database
Scale your knowledge base to thousands of data sources with a scalable vector database.
Multi-LLM support
Power knowledge base responses with the latest LLM models from popular vendors.
Tweak LLM settings
Tweak your knowledge base responses by changing the LLM model, temperature, and more.
Search and manage data
Manage large amounts of data with data tables and search.
Use data to perform actions
Give your agent the ability to ask the knowledge base for data to perform actions.
Instant previews
Preview your knowledge base answers instantly.
ADD DATA
Add data from any source
Power your agent with data from across your business, and external sources.
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API upload
Upload data to your knowledge base via API.
PDF upload
Upload data in PDF format to your knowledge base.
CSV upload
Upload unstructured CSV data to your knowledge base.
URL and sitemap
Upload any URL or sitemap to instantly turn websites into AI agents.
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Zendesk upload [early access]
Connect and upload your Zendesk data to automate customer support tasks.
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Notion upload [early access]
Connect and upload your Notion workspace to instantly create agents powered by your data.
PREVIEW ANSWERS
Test your agent instantly
Avoid delays and big dev efforts with 1-click prototyping. In minutes, designers can create shareable, high-fidelity prototypes to test and refine the user experience.
"With Voiceflow, we were able to quickly prototype real, personalized user experiences that would have otherwise required our engineers to build them into production code"
use case Templates
Put your data to work
Get started with agent templates for popular use cases created by
the Voiceflow team and community.
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Launch
Launch faster at global scale⚡️
Voiceflow's scalable agent hosting is powered by
AWS and GCP, with custom options available.
1 billion+
Messages powered
10K
Live Agents hosted
99.99%
12-mo uptime
Customize and launch
a pre-built chat embed
Launch agents quickly with an easily embeddable, pre-built, customizable chat interface.
Launch to any interface
with the Dialog API
Launch agents to any interface using Voiceflow's Dialog API - including custom built interfaces.
ENTERPRISE
Innovate at AI speed
with enterprise security
Voiceflow helps enterprise teams securely build, test, launch, and manage conversational AI agents at scale for any use case.
Discover Enterprise
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Private clouds and custom AI models
Secure and manage work across you organization with SSO and advanced user permissions.
SSO and user permissions
Secure and manage work across you organization with SSO and advanced user permissions.
Custom contracts and compliance
Meet strict compliance and security needs alongside custom contracting and SLAs.
Implementation support and training
From implementation support to hands-on training, we're here to offer personalized help.
"With Voiceflow we were able to quickly prototype real, personalized, user experiences that would have otherwise required our engineers to build them into production code."
Doug DeMarco
Design Manager, Spotify
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Doug DeMarco
Design Manager, Spotify
Get help from the Voiceflow community
The largest community of AI agent builders and conversational AI teams focused on sharing projects, benchmarks, best practices and creating the best assistants across every industry.
Community Discord
Join Voiceflow's fast-growing community of AI agent designers, developers and builders.
Join Discord
Community YouTube tutorials
Learn from video tutorials created by the Voiceflow team and community.
See Tutorials
Community templates
Get started with Voiceflow templates created by the Voiceflow team and community.
See TemplatesStart building AI agents
Curious how Voiceflow can help you? Let’s talk.