KNOWLEDGE BASE

Train agents to respond
and work with your data

Train AI agents on your data with Voiceflow's knowledge base to automate
FAQs and provide more contextual responses.

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Overview

Built for power,
scale, and speed

Train your AI agent on your data, giving it the ability to respond more accurately and perform tasks.

Scalable vector database

Scale your knowledge base to thousands of data sources with a scalable vector database.

Multi-LLM support

Power knowledge base responses with the latest LLM models from popular vendors.

Tweak LLM settings

Tweak your knowledge base responses by changing the LLM model, temperature, and more.

Search and manage data

Manage large amounts of data with data tables and search.

Use data to perform actions

Give your agent the ability to ask the knowledge base for data to perform actions.

Instant previews

Preview your knowledge base answers instantly.

ADD DATA

Add data from any source

Power your agent with data from across your business, and external sources.

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API upload

Upload data to your knowledge base via API.

PDF upload

Upload data in PDF format to your knowledge base.

CSV upload (coming soon)

Upload unstructured CSV data to your knowledge base.

URL and sitemap

Upload any URL or sitemap to instantly turn websites into AI agents.

Zendesk upload (coming soon)

Connect and upload your Zendesk data to automate customer support tasks.

Notion upload (coming soon)

Connect and upload your Notion workspace to instantly create agents powered by your data.

PREVIEW ANSWERS

Test your agent instantly

Avoid delays and big dev efforts with 1-click prototyping. In minutes, designers can create shareable, high-fidelity prototypes to test and refine the user experience.

"With Voiceflow, we were able to quickly prototype real, personalized user experiences that would have otherwise required our engineers to build them into production code"

Doug DeMarco
Manager, Design Prototyping

use case Templates

Put your data to work

Get started with agent templates for popular use cases created by
the Voiceflow team and community.

Explore all templates
Use Cases
Automotive Coming soon
Business Tools Coming soon
Content / CMS Coming soon
Customer Support Coming soon
Display Visuals Coming soon
Education Coming soon
Entertainment Coming soon
GPT Coming soon
Getting started Coming soon
Getting started Coming soon
Health & Fitness Coming soon
Information Coming soon
Learning Voiceflow Coming soon
Lifestyle Coming soon
Marketing Coming soon
Personal Development Coming soon
Productivity Coming soon
Reference Coming soon
Travel Coming soon
Website Coming soon
Finance Coming soon
Prototype Only Coming soon
Ready to Launch Coming soon
Shopping Coming soon
Smart Home Coming soon
All Use Cases

Launch

Launch faster at global scale⚡️

Voiceflow's scalable agent hosting is powered by
AWS and GCP, with custom options available.

1 billion+

Messages powered

10K

Live Agents hosted

99.99%

12-mo uptime

Voiceflow Logo Connector for APIs

Customize and launch
a pre-built chat embed

Launch agents quickly with an easily embeddable, pre-built, customizable chat interface.

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Launch to any interface
with the Dialog API

Launch agents to any interface using Voiceflow's Dialog API - including custom built interfaces.

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ENTERPRISE

Innovate with leading
enterprise security

Voiceflow helps enterprise teams securely build, test, launch, and manage conversational AI agents at scale for any use case.

Discover Enterprise

Private clouds and custom AI models

Secure and manage work across you organization with SSO and advanced user permissions.

SSO and user permissions

Secure and manage work across you organization with SSO and advanced user permissions.

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SOC-2, GDPR, and ISO27001 compliant

Meet strict compliance and security needs alongside custom contracting and SLAs.

Implementation support and training

From implementation support to hands-on training, we're here to offer personalized help.

"With Voiceflow we were able to quickly prototype real, personalized, user experiences that would have otherwise required our engineers to build them into production code."

Doug DeMarco

Design Manager, Spotify

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Doug DeMarco

Design Manager, Spotify