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AI Medical Answering Service for Healthcare Professionals

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by
Abdullah Yahya

This template provides a complete AI-powered medical answering service that handles patient calls with professionalism and compliance. The system intelligently routes emergencies instantly, schedules appointments through Google Calendar integration, processes prescription refills, and manages doctor messages, all while maintaining proper data handling protocols. It includes advanced natural language processing for appointment scheduling that understands requests like "next Tuesday afternoon" or "tomorrow at 3pm", comprehensive error handling for patient interactions, and emergency call transfer capabilities. The template is designed to reduce administrative workload, eliminate missed calls, and provide 24/7 availability for patients while maintaining the professional standards healthcare demands.

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Voiceflow APIs used:

Channels

Webchat

SMS

Created By
Abdullah Yahya
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