Automate Customer Support with AI Agents
AI support agents resolve common issues, answer FAQs, and triage tickets instantly — providing 24/7 customer care without expanding your team.
Customer expectations are higher than ever, but most support teams can’t respond instantly to every request. AI-powered support agents bridge that gap — providing consistent, round-the-clock support through voice or chat. They handle routine inquiries, gather context for complex issues, and log tickets directly in your help desk system. By automating repetitive tasks, your human agents can focus on delivering exceptional service where it matters most.
How AI Automates Customer Support
Instantly Resolve FAQs
AI agents answer common product or account questions without waiting for a human reply.
Triage and Log Tickets
When issues need human attention, AI gathers the details, creates a support ticket, and routes it to the right queue.
Handle Returns and Refunds
Agents walk customers through refund or return processes automatically, reducing back-and-forth time.
Provide 24/7 Coverage
Support agents stay active after hours or during spikes in volume, ensuring customers always get a response.
Build complex logic with ease
Make API calls mid-conversation
Execute custom code on demand
Trigger actions across your entire stack
Connect to your CRM, calendar, and internal tools via API
Design, test, and deploy—all in one platform
How it works
AI support agents act as your first line of defense — resolving what they can, logging what they can’t, and keeping your customers satisfied 24/7.
Resources for
Customer Support
Resources for
Customer Support
Case Studies
Frequently asked questions
AI agents can answer FAQs, help with order tracking, password resets, troubleshooting, and other common requests.
Yes. If an issue requires human intervention, the agent logs a detailed ticket and routes it to the right team.
Voiceflow agents connect directly with popular tools like Zendesk, HubSpot Service, and Freshdesk via APIs.
No — it complements them by automating repetitive questions so your team can focus on high-value support tasks.
Ready to explore how Voiceflow can help your team? Let’s talk.
