Your customers still call — and every missed call means a missed opportunity. Voiceflow’s Phone AI Agents handle calls in real time, providing consistent, professional experiences around the clock. From scheduling appointments and answering questions to taking messages or routing to the right person, Phone AI Agents help your business stay responsive and efficient without additional staffing costs.
How Phone AI Agents Work
Answer Calls Instantly
Phone AI Agents pick up every call immediately, greet callers naturally, and capture their intent in seconds.
Understand & Respond Naturally
Trained on your business knowledge, AI agents use conversational intelligence to answer questions just like a human would.
Route or Escalate Calls
When necessary, the agent can transfer calls, escalate urgent issues, or take detailed messages for follow-up.
Available 24/7
Your AI agent works after hours, on weekends, and during holidays — ensuring customers always reach a live voice.
Build complex logic with ease
Make API calls mid-conversation
Execute custom code on demand
Trigger actions across your entire stack
Connect to your CRM, calendar, and internal tools via API
Design, test, and deploy—all in one platform
How it works
Set up once, then your AI agent answers and manages calls automatically — greeting, assisting, and routing customers with ease.
Resources for
Phone AI Agent
Resources for
Phone AI Agent
Case Studies
Frequently asked questions
It can answer calls, provide information, book appointments, route calls, and log messages — all automatically.
Voiceflow’s AI agents use realistic, conversational speech models to sound human, empathetic, and brand-aligned.
Yes. You can connect any business phone or VoIP line for seamless inbound call handling.
Absolutely. Your Phone AI Agent provides full after-hours coverage, ensuring every call gets answered.
Ready to explore how Voiceflow can help your team? Let’s talk.
