Never Miss a Call with an AI Answering Service
AI-powered answering services handle every call, capture details, and route inquiries — giving your business 24/7 coverage without extra staff.
Customers expect immediate responses, but staffing a phone line 24/7 is expensive and unrealistic for most businesses. An AI answering service agent ensures that every call is answered, messages are recorded, and urgent inquiries are routed to the right person. Whether it’s after hours, during peak call times, or when staff are busy, AI makes sure no opportunity or customer need is missed.
How AI Answering Services Work
Answer Every Call
Your AI agent picks up every call with a friendly, professional greeting — no voicemail, no wait times.
Capture & Log Messages
Callers can leave details, which are automatically transcribed and sent to your email, CRM, or help desk.
Route Urgent Calls
If a call is urgent, AI can transfer it to the right person or escalate via text/email instantly.
Available 24/7
From after-hours to holiday coverage, AI ensures your business never misses a call.
Build complex logic with ease
Make API calls mid-conversation
Execute custom code on demand
Trigger actions across your entire stack
Connect to your CRM, calendar, and internal tools via API
Design, test, and deploy—all in one platform
How it works
Set up your AI answering service once and it runs continuously — greeting callers, logging details, and routing calls around the clock.
Resources for
Answering Service
Resources for
Answering Service
Case Studies
Frequently asked questions
An AI answering service is a virtual agent that answers phone calls, greets callers, records their message, and routes inquiries automatically — without needing a live receptionist.
Yes. Your AI can route calls to specific team members or departments, and only transfer when needed.
Instead of sending callers to voicemail, your AI answers after-hours calls, records the details, and delivers them to you by email or CRM.
Absolutely. You can customize greetings, scripts, call routing rules, and integrations to match your brand and workflows.
Ready to explore how Voiceflow can help your team? Let’s talk.
