AI-Powered Taxi Call Answering Service

This template creates a complete virtual taxi assistant that answers incoming calls, books rides, and provides information to customers 24/7. Using Voiceflow's Agent step, the assistant collects pickup locations, destinations, and times from callers, confirms bookings, and connects to dispatch software through APIs. The template includes conversation flows for booking new rides, checking ride status, and answering FAQs about pricing and service hours. It also handles error recovery and can transfer calls to human operators when needed. Integration with Twilio enables your assistant to answer real phone calls, creating a seamless customer experience that eliminates wait times and missed bookings.