Create a Microsoft Teams Bot: Complete Integration Guide

This guide shows you how to build a fully functional AI chatbot for Microsoft Teams that can instantly answer team questions, share links, and provide clear, formatted responses. Using Voiceflow and Make.com, you’ll connect your chatbot directly to Teams so it can respond in both channels and direct messages, keep conversations in context, and pull accurate answers from your company’s documentation.

Once set up, your Teams bot works around the clock, giving your team instant access to information even when you’re offline. It can format responses beautifully, link directly to resources, and integrate seamlessly with your existing knowledge base. By the end of this tutorial, you’ll have a 24/7 AI assistant inside Microsoft Teams that saves time, reduces repetitive questions, and keeps your team moving forward without interruptions.