Hire 
Zoran Slamkov
Submit
Note: Voiceflow is not responsible for the exchange of services between you and the partner.
Thank you! An email will be sent connecting you with the expert.
Oops! Something went wrong while submitting the form.

Send an Analytics Event to Segment

Template
Function
7
Template
Function
by
Zoran Slamkov

Track agent interactions and send to Segment for analysis.

Created:

Heading

Voiceflow APIs used:

Channels
No items found.
Created By
Zoran Slamkov
This is some text inside of a div block.

Function Code Snippet


export default async function main(args) {
const { userId, goalAchieved, segmentWriteKey } = args.inputVars;

function base64Encode(str) {
const charSet = 'ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789+/=';
let output = '';

for (let i = 0; i < str.length; i += 3) {
const byte1 = str.charCodeAt(i) & 0xFF;
const byte2 = i + 1 < str.length ? str.charCodeAt(i + 1) & 0xFF : 0;
const byte3 = i + 2 < str.length ? str.charCodeAt(i + 2) & 0xFF : 0;

const enc1 = byte1 >> 2;
const enc2 = ((byte1 & 0x3) << 4) | (byte2 >> 4);
const enc3 = ((byte2 & 0xF) << 2) | (byte3 >> 6);
const enc4 = byte3 & 0x3F;

if (isNaN(byte2)) {
output += charSet.charAt(enc1) + charSet.charAt(enc2) + '==';
} else if (isNaN(byte3)) {
output += charSet.charAt(enc1) + charSet.charAt(enc2) + charSet.charAt(enc3) + '=';
} else {
output += charSet.charAt(enc1) + charSet.charAt(enc2) + charSet.charAt(enc3) + charSet.charAt(enc4);
}
}

return output;
}

// Segment's API endpoint for tracking events
const segmentUrl = 'https://api.segment.io/v1/track';

// Prepare the request payload
const payload = {
userId: userId, // Unique identifier for the user
event: 'Goal Achieved', // Name of the event
properties: {
goal: goalAchieved // Details of the goal achieved
}
};

const encodedSegmentKey = base64Encode(segmentWriteKey + ':');

// Set up the headers for the Segment API request
const headers = {
'Authorization': `Basic ${encodedSegmentKey}`,
'Content-Type': 'application/json'
};

try {
// Send the event to Segment
const response = await fetch(segmentUrl, {
method: 'POST',
headers: headers,
body: JSON.stringify(payload)
});

// Check response status to confirm event was sent
if (!response.ok) {
throw new Error(`HTTP error! status: ${response.status}`);
}

// Return a success message
return {
next: {
path: 'success'
},
trace: [{
type: 'text',
payload: {
message: "Goal achievement event successfully sent to Segment."
}
}]
};

} catch (error) {
// Handle errors in sending the event
return {
next: {
path: 'fail'
},
trace: [{
type: 'text',
payload: {
message: `Failed to send event to Segment: ${error.message}`
}
}]
};
}
}
copy-icon

Explore More Templates

Build and submit a Template to have it featured in the community.

ghraphic
No items found.
No items found.