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Send SMS from Voiceflow with this Twilio function. The process is quite simple, you only need to add your Twilio number, auth token, and SID, and you can start sending SMSs from your AI agent.
This is a template you can use to create a function that uses an API call. It uses the Zendesk create ticket API as an example.
Use the Voiceflow Knowledge Base with a 3rd party AI model. This function takes a users question and extracts the relevant chunks found in the knowledge base.
A Voiceflow function that records the full conversation history between the user and the AI agent from start to finish.
This function creates a ticket in Zendesk. It uses an email and API token for authentication and creates a ticket using the mapped variables.
Gets the details of a Shopify order by its ID.
In today's AI wave, having a quality chatbot is the baseline for all businesses. It's crucial to enable 24/7 customer interaction and greatly improve your efficiency. What if I told you that your chatbot can do so much more? With these templates and tutorials level up your chatbot so it can manage product recommendations, collect customer data, track orders, and handle customer queries.
It’s no secret that the release of tools like ChatGPT has challenged how we see the role of AI across every industry. AI is growing at a rate that no other technology has before, with new models, platforms, and research being published daily. To keep up with the pace of change, AI agencies formed, helping businesses—big and small—carve out their stake in AI.
AI agents are revolutionizing the way the businesses interact with customers, offering 24/7 service, ability to handle multiple queries, and now even complete custom tasks. We’ve compiled templates and tutorials to help you go from zero to hero with your support AI agent. Stick to the end to checkout key case studies of teams who’ve successfully automated their customer support function with Voiceflow.
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