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This function sends out an Identify event to Segment. Identify lets you tie a user to their actions and record traits about them. It includes a unique User ID and any optional traits you know about them. Segment recommends calling Identify a single time when the user’s account is first created, and only identifying again later when their traits change or when you capture more information about them.
In today's AI wave, having a quality chatbot is the baseline for all businesses. It's crucial to enable 24/7 customer interaction and greatly improve your efficiency. What if I told you that your chatbot can do so much more? With these templates and tutorials level up your chatbot so it can manage product recommendations, collect customer data, track orders, and handle customer queries.
It’s no secret that the release of tools like ChatGPT has challenged how we see the role of AI across every industry. AI is growing at a rate that no other technology has before, with new models, platforms, and research being published daily. To keep up with the pace of change, AI agencies formed, helping businesses—big and small—carve out their stake in AI.
AI agents are revolutionizing the way the businesses interact with customers, offering 24/7 service, ability to handle multiple queries, and now even complete custom tasks. We’ve compiled templates and tutorials to help you go from zero to hero with your support AI agent. Stick to the end to checkout key case studies of teams who’ve successfully automated their customer support function with Voiceflow.
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