Earlier in 2025, Walmart just made headlines with its plan to roll out a suite of AI-powered “super agents.” Walmart is betting on agentic AI to drive half its sales online within five years.
This move is bigger than retail. It shows how fast AI agents are becoming part of everyday business. And one of the most important examples is the AI sales agent. Just as Walmart is using AI to help customers shop smarter, businesses are starting to use AI sales agents to research prospects, qualify leads, and start conversations at scale.
The question is not whether AI can do sales. The question is how quickly teams can put it to work. In this article, we will explore what an AI sales agent can do, and how to build one for your business quickly and easily.
For years, people said sales was too human to automate. The image of a charismatic rep closing a deal over coffee is still powerful. But most of the sales cycle is not like that. It is repetitive work: cold emails, lead qualification, scheduling follow-ups. These are exactly the kinds of tasks AI handles best.
So yes, AI can do sales. In fact, it is already shaping every stage of the process:
The point is not to replace humans. AI does the heavy lifting, while people focus on what they do best: building trust, handling complex negotiations, and closing. Platforms like Voiceflow make this shift practical. Instead of coding from scratch, sales and product teams can use a visual canvas to design an AI sales agent, plug it into a CRM, and start testing within minutes. It is how companies like Trilogy automated 70% of support tickets and are now adapting the same workflows to sales.
A true AI sales agent isn’t just a chatbot. It’s a multichannel system that blends natural language, business logic, and integrations. Here’s what matters most:
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Text-first sales agents are powerful, but voice remains the most persuasive channel. The good news? AI voice agents are no longer futuristic!
Imagine a financial services firm advertising a free consultation hotline. Instead of waiting on hold, callers connect with an AI voice agent that verifies their details, answers basic product questions, and books an appointment with a licensed advisor. The AI works 24/7, never drops a call, and follows compliance scripts precisely.
Voiceflow’s drag-and-drop platform makes it easy to design an AI sales agent without coding. In just a few steps, you can create an agent that delivers your pitch, answers questions, and captures leads.
Create a new “Voice Assistant” project. Connect a Speak block to the Start block for your opening line. Add more Speak blocks to build a simple sales pitch. This is your main script, or “happy path.”
Add a Listen block after the pitch. Each intent branches to its own path, so the agent responds differently based on what the user says.
For interested, use Speak and Capture blocks to collect name and email. For not_interested, add a short closing with an End block. For ask_question, use an AI Response block. Upload FAQs or pricing files into a Knowledge Base so the agent can generate answers.
That’s it! Connect leads to your CRM with an API block. Test all paths with Run. Once ready, hit Publish and deploy your AI sales agent to your website, phone system, or other channels.
With dozens of platforms on the market, the best choice depends on a few critical criteria:
This is where Voiceflow shines! Its collaborative design canvas allows cross-functional teams to build agents together. Its no-code/low-code setup keeps experiments moving fast without engineering bottlenecks. And its API support makes integrations straightforward.
Walmart’s “super agents” prove that AI agents are front-and-center strategies for the world’s largest companies. For sales teams, the opportunity is just as transformative.
With AI handling qualification, follow-ups, and scheduling, human reps can focus on empathy and closing. With platforms like Voiceflow, you can design, test, and deploy an AI sales agent in as little as five minutes, future-proofing your sales pipeline for the decade of agentic AI. Try Voiceflow today for free.
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It’s a digital assistant that uses AI to help with sales tasks like finding leads, sending follow-ups, and answering customer questions. It can work through chat, email, text, or even voice.
No. The goal is not replacement but augmentation. AI handles repetitive tasks like sending follow-ups, scoring leads, and answering basic questions. Human sales reps focus on relationship-building, negotiation, and closing deals. Together, they create a stronger sales process.
Platforms like Voiceflow let you build an AI sales agent visually. You can drag and drop conversation blocks, connect them to a CRM, and even power responses with a knowledge base. This makes it possible for sales and product teams to launch an agent in minutes without relying on engineers.
AI sales agents reply instantly, work 24/7, and never miss a lead. They also cut down on admin work so your sales team can focus on closing more deals!
Yes. Voice AI can answer calls, qualify prospects, and book meetings. With tools like Voiceflow, you can set this up quickly and connect it to your phone system.
Want to explore how Voiceflow can be a valuable resource for you? Let's talk.
