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Blogs

Voiceflow named a 2026 Best Software Award winner by G2

Voiceflow wins 2026 G2 Best Software Award for Agentic AI and Canadian Software, recognized by verified customers building AI agents at scale.

Voiceflow Team

Voiceflow named in Gartner’s Innovation Guide for AI Agents as a key AI Agent vendor for customer service

AI agents are moving customer support beyond chat to real work—automating tasks, executing workflows, and becoming mission-critical enterprise systems.

Voiceflow Team

AI agent boosted a Toronto clinic’s monthly revenue by $50K

Bilal, founder of Helpline Hero, knew that his AI approach could alleviate administrative burdens and transform the clinic’s customer experience.

Voiceflow Team

A Guide To LangChain Prompt Template [Quick Start]

LangChain works with virtually any LLM to create a program such as an AI chatbot with minimal coding skills necessary. This article will walk you through prompt templates and the best alternative to get started.

What’s Data Automation? Strategy for Enterprises [2026]

So how does data automation work? What kinds of businesses can work with it? And how can a company like Voiceflow make a difference to your company? Read on to learn everything you need to know about data automation.

How To Build an AI Voice Bot [Step-by-Step Guide]

Voice assistants make it possible for customers to literally voice their concerns or questions to companies without having to push buttons or type on a keyboard. Here's how to build a voice bot in 30 minutes.

Gemini vs. Google Assistant: What’s the Difference?

Google Assistant and Google Gemini are two smart apps that exist to help customers in a bind. But if you’re looking for a viable chatbot that can power your business’s customer service, which is the better one for you?

What’s Amazon Lex and How Does It Work? [Tutorial]

From General Electric to Liberty Mutual, many companies are relying on Amazon Lex to help simplify and optimize the customer experience. But is it the right option for your enterprise? What are the alternatives?

Marketing Automation: Strategies and Tools for 2026

Let us show you the fundamentals of marketing automation and why you need to be next on board.

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