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Blogs

AI agent boosted a Toronto clinic’s monthly revenue by $50K

Bilal, founder of Helpline Hero, knew that his AI approach could alleviate administrative burdens and transform the clinic’s customer experience.

Voiceflow Team

Is Kore.ai Right For Your Business? [Review 2025]

If you’re looking to integrate AI solutions into your business, you may be impressed with what Kore.AI has to offer, but is it the overall best platform for you?

Customer Self-Service Powered by AI: Best Examples

Companies strive to offer the best customer service possible, and because of today’s technologies, it’s easy to resolve issues by just interacting with a chatbot. Here’s all you need to know about customer self-service.

Staff Augmentation: Definition, Pros & Cons, Alternatives [2025]

This article explores everything you need to know about staff augmentation and how AI agents have the transformative potential to replace traditional staff augmentation practices.

Customer Engagement Platform (CEP): Best Tools of 2025

Having a CEP is crucial for businesses today. Around 73% of customers say their experiences affect their buying choices. Businesses that focus on customer engagement can see up to 60% profits.

Rich Communication Services (RCS) Messaging [Full Guide]

Apple’s recent announcement to support Rich Communication Services (RCS) messaging on iPhones starting in 2024 marks a pivotal moment for mobile communication.

DM Automation: Secret Sauce to Social Media Success

Mastering social media isn’t just about creating viral posts; it’s about moving potential customers through the marketing funnel, from initial interest to final purchase.

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