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Create records
The agent captures leads, requests, and signups and creates a new record in your Airtable base as the conversation happens.
Example
“Add me to the pricing callback list”
AI agents for Airtable
Create and look up Airtable records automatically
Voiceflow agents create, find, and update records in your Airtable bases during the conversation, so your team works from data that stays current without manual entry.
Trusted by leading enterprises
What your agent can do in Airtable
Connect Voiceflow to Airtable and your agent works with your records live: it creates new entries, looks up existing ones, and updates them, all inside the conversation.
Look up records
The agent finds a record by any field and reads the details back, so it can answer with live data from your base.
Example
“What is the status of my request?”
Update records
The agent updates fields on an existing record when something changes, keeping your base current without manual edits.
Example
“Update my email on file to the new one”
Answer and act together
Answer from your Knowledge Base while reading and writing Airtable records
Your agent answers questions from your connected Voiceflow Knowledge Base and your live Airtable data, then creates or updates the right record, all in one exchange.
Creates, updates, and looks up records in Airtable.
Grounds answers in your real Airtable data, not guesswork.
Keeps your base current without manual data entry.
Built for teams that run on Airtable
Capture leads and requests
The agent logs new leads, requests, and signups as records in Airtable the moment they come up.
Look up answers from your base
The agent finds the right record and answers with live data, so people get accurate information fast.
Keep records up to date
When details change, the agent updates the record in Airtable and confirms.
Enterprise-ready by design
Voiceflow is built with security, privacy, and governance at the core, so you can deploy AI agents with confidence. SOC 2 Type II and ISO 27001 certified, GDPR and HIPAA compliant, with SSO, role-based access, and encryption in transit and at rest.
- AICPASOC 2TYPE II
- ISO27001
- GDPR
- HIPAA
“Voiceflow has made creating conversation dialogue journeys easy and smooth. It has facilitated the collaboration and best practice sharing between people across different teams and countries.”
How it works
Frequently asked questions
Does Voiceflow integrate with Airtable?
Yes. Connect your Airtable base to Voiceflow and your agent can create, look up, and update records as part of any conversation, with the control and governance enterprise teams expect.
Which Airtable actions are supported?
Your agent can create a record, get a record, list records, update a record, and delete a record, across the tables in the bases you connect.
Can the agent answer questions from Airtable data?
Yes. The agent can look up and list records, then answer with live data from your base. It can also answer from your connected Voiceflow Knowledge Base.
Is my Airtable data secure?
Yes. The agent acts inside the Airtable base you connect through the connection you authorize, and Voiceflow gives enterprise teams the access and governance controls to manage what the agent can do.
Can the agent update or delete records?
Yes. With the update and delete actions, the agent changes fields on an existing record or removes a record when your workflow calls for it, then confirms the change.
How do I set up the Airtable integration?
Add the Airtable tool to your agent, connect your Airtable base, and choose which actions to enable. Book a demo and our team will help you scope it.
Can a human take over when needed?
Yes. The agent can hand off to a live agent with the record and full conversation context in hand, so the person picks up with everything they need.
Can actions run on a fixed path or autonomously?
Both. Use a deterministic Integration step for a set path, or let the agent act inside a Playbook. You choose per use case.