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W. Williams

Winston at integrated the Voiceflow knowledge base directly with his website and dropped support tickets by 70%! lets users automatically place last-minute bids on ebay items and has over 2M customers.

To do this - he leveraged the Knowledge Base Query API which allows you to send a question to the Knowledge Base and recieve an answer. You can learn more about that API on our developer docs here

Code for the integration coming soon!

W. Williams
Based in
Developer & Owner @