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Whether you're a small startup looking to scale your support capabilities or a large enterprise seeking to optimize your customer service operations, understanding the landscape of digital customer service is crucial.

Imagine walking into a contact center in 2026. Instead of a sea of headset-wearing agents, you might find a handful of skilled problem-solvers working alongside AI agents who can juggle a thousand conversations at once.

Imagine asking your search engine questions as naturally as you'd ask a knowledgeable friend, and receiving not just links, but up-to-date answers sourced from across the web. That's the promise of SearchGPT.

In this article, we'll explore some of the best free AI helpers available in 2024, showcasing how they're bringing a touch of that "Her" magic into our everyday lives.

This article will evaluate Tidio’s strengths and weaknesses, explore its features and pricing plans, and discuss the best alternatives. Read on to find out if Tidio is your best option.

Decagon AI is a startup that provides enterprise-grade generative AI solutions for customer support. However, is it the best option for your company?