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Daniel D'Souza

Certified Expert
Expert since
Canada
English
YouTube channel
Linkedin profile
Twitter profile
Website
Email
Voiceflow
Accepting new projects
Starting at:
$1000 - $5000
Industry specialties:
Financial Services
Telecom
Services Offered:
Optimization
Integrations
About
Leading growth at Voiceflow.
Leading growth at Voiceflow.
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Blogs

Crawl, walk, run: 28+ tactics for evolving your AI agent

Explore how AI assistants can grow with your business, starting with simple Q&A features to handling advanced tasks. Gain practical tips to improve your customer support, streamline work, and tailor interactions to every user, no matter where you are in the journey.

Daniel D'Souza

Best Agent Management Platforms In 2026 [Ranked + Reviewed]

This article ranks and reviews the top agent management platforms of 2025, explaining what these platforms are and why they are essential for scaling an AI workforce.

6 Types of Chatbots (and When to Use Each) in 2026

In 2026, chatbots are no longer the clunky, basic tools of the past. This guide breaks down the six main types of chatbots, from simple menu-based bots to intelligent generative AI agents.

GPT-6: What We Already Know And What To Expect

After a difficult GPT-5 launch, OpenAI is already focusing on the future with GPT-6, a new model that promises to be more personal and capable.

Context Engineering: The Next Evolution in AI Development That's Revolutionizing Conversational Experiences

Context engineering is the systematic approach to AI development that's replacing prompt engineering. Build smarter, context-aware AI systems.

DeepSeek vs ChatGPT: Which AI Model is Right for You in 2026?

DeepSeek and ChatGPT go head-to-head on cost, speed, and performance. Find out which AI model is better suited for your technical or creative tasks.

Best AI Chatbots for Zendesk: Top Alternatives Compared (2026)

A detailed comparison of the top AI chatbot platforms for Zendesk. See how leading tools stack up in features, integration, scalability, and automation capabilities.

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