AI agents for Google Sheets

Look up and log data in Google Sheets automatically

Voiceflow agents read live data from your Google Sheets to answer, log new rows as conversations happen, and update existing ones, so your team's spreadsheet stays the source of truth without manual work.

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What your agent can do in Google Sheets

Connect Voiceflow to Google Sheets and your agent works with your spreadsheet live: it reads rows to answer, appends new ones, and updates existing rows, all inside the conversation.

Answer from your sheet

The agent reads rows from your Google Sheet and answers with live data like pricing, availability, or store details.

Example

“Is the standing desk in stock right now?”

Log new rows

The agent appends a new row for every lead, request, or order, so your sheet captures the conversation automatically.

Example

“Add me to the early access list”

Update rows

The agent updates cells in an existing row when something changes, keeping your sheet current without manual edits.

Example

“Change my delivery date to Friday”

Answer and act together

Answer from your Knowledge Base and your live Google Sheet

Your agent answers questions from your connected Voiceflow Knowledge Base and reads live data straight from your Google Sheet, then logs the outcome as a new row, all in one exchange.

  • Reads, appends, and updates rows in Google Sheets.

  • Grounds answers in your real spreadsheet data, not guesswork.

  • Keeps your sheet current without manual data entry.

Voiceflow workflow with knowledge-grounded responses and a human handoff step.

Built for teams that run on spreadsheets

Answer from live data

The agent reads your sheet and answers questions about pricing, stock, or details the moment a customer asks.

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Log every lead and request

The agent appends a new row for each conversation, so nothing falls through the cracks.

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Keep rows up to date

When details change, the agent updates the row in your sheet and confirms.

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Enterprise-ready by design

Voiceflow is built with security, privacy, and governance at the core, so you can deploy AI agents with confidence. SOC 2 Type II and ISO 27001 certified, GDPR and HIPAA compliant, with SSO, role-based access, and encryption in transit and at rest.

  • AICPA
    SOC 2
    TYPE II
  • ISO
    27001
  • GDPR
  • HIPAA
Voiceflow agent calling an external API to fetch customer data during a conversation.

“With Voiceflow, users were no longer led through fixed linear flows. They were engaged with a real experience, using natural language, which revealed true-to-life results.”

James Schneider
James Schneider
Head of UX Design, US Bank

How it works

Frequently asked questions

Does Voiceflow integrate with Google Sheets?

Yes. Connect your Google Sheet to Voiceflow and your agent can read, append, and update rows as part of any conversation, with the control and governance enterprise teams expect.

Which Google Sheets actions are supported?

Your agent can add a row to a sheet, get rows, get a sheet's structure, update a sheet, and create a new spreadsheet.

Can the agent answer questions from my sheet?

Yes. The agent reads rows from your Google Sheet and answers with live data like pricing, availability, or reference details. It can also answer from your connected Voiceflow Knowledge Base.

Is my Google Sheets data secure?

Yes. The agent works in the Google Sheet you connect through the connection you authorize, and Voiceflow gives enterprise teams the access and governance controls to manage what the agent can do.

Can the agent update rows or create a new sheet?

Yes. The agent can update cells in an existing row and can create a new spreadsheet when your workflow calls for it, then confirm the change.

How do I set up the Google Sheets integration?

Add the Google Sheets tool to your agent, connect your Google account and sheet, and choose which actions to enable. Book a demo and our team will help you scope it.

Can a human take over when needed?

Yes. The agent can hand off to a live agent with the row and full conversation context in hand, so the person picks up with everything they need.

Can actions run on a fixed path or autonomously?

Both. Use a deterministic Integration step for a set path, or let the agent act inside a Playbook. You choose per use case.