Practical guides for teams building, scaling, and owning AI customer service

Conversation design is the practice of optimizing AI agents to communicate with users in a natural and human-like way. This article will walk you through basic conversation design concepts and how to get started.

If you want a simple way to create your own AI model or to obtain one that you can easily edit to your liking, you can’t go wrong with Hugging Face. This tutorial will walk you through how to get started.

LangChain works with virtually any LLM to create a program such as an AI chatbot with minimal coding skills necessary. This article will walk you through prompt templates and the best alternative to get started.

So how does data automation work? What kinds of businesses can work with it? And how can a company like Voiceflow make a difference to your company? Read on to learn everything you need to know about data automation.

Voice assistants make it possible for customers to literally voice their concerns or questions to companies without having to push buttons or type on a keyboard. Here's how to build a voice bot in 30 minutes.

Google Assistant and Google Gemini are two smart apps that exist to help customers in a bind. But if you’re looking for a viable chatbot that can power your business’s customer service, which is the better one for you?

From General Electric to Liberty Mutual, many companies are relying on Amazon Lex to help simplify and optimize the customer experience. But is it the right option for your enterprise? What are the alternatives?

Chatbots, AI agents, and other visual assistants can help with finding and converting leads while also minimizing costs and ensuring those leads convert into sales for your business — here's how.

If you’re considering automating your company’s daily tasks, IBM’s offerings certainly seem promising. But is IBM Watson the right fit for your business?

Whether you want a superb chatbot for Facebook Messenger or WhatsApp, is Chatfuel too good to be true?

Are you looking to use QuillBot AI to help write articulate landing pages, social media posts, and knowledge bases, you're at the right place. This guide will walk you through everything you need to know about QuillBot.

While Rasa may deliver amazing results for large companies, should it be the direction to go in for you? We can help answer this question and many more.

Resemble AI is an audio generator and voice cloning tool designed to take an audio clip of human speech and create a synthetic voice that nearly sounds identical — known as “voice cloning”. Here's all you need to know.

Shopify states that websites that have Shopify live chat features are nearly 70% more likely to get a sale. Here’s a rundown of Shopify Inbox and a great alternative to try — Voiceflow.

A Telegram account can be automated with a powerful and inexpensive chatbot! Read onwards to learn more about how you can use AI to respond to Telegram users any time and anywhere.

From healthcare facilities or big tech companies, businesses of all kinds rely on Zendesk as their all-in-one customer experience solutions. But are all the other features of the Zendesk Suite worth it?

Over 7 out of every 10 companies are wasting time on tasks that can be automated. This guide will walk you through the AI automation strategies and tools for your business.

What's Salesforce's AI strategy? What are Einstein Bots? Here's everything you need to know.

Let us show you everything there is to know about Wix Chat, such as installing, removing, and customization options. We at Voiceflow can even show you other chatbot options you might not have thought were possible.

With Landbot, it’s easy for anybody to create a unique AI chatbot for your website’s visitors. But is Landbot the company worth your time and money?

Mistral AI is a fast-growing AI startup developing open-source and commercial language models. This post covers its founders, technology, API, and real-world applications.

Groq is revolutionizing the AI chip industry, which is projected to reach $119.4B by 2027, with its innovative tensor streaming processor (TSP) technology, setting itself apart from traditional GPUs.

In response to this sharp decline, Snowflake’s new CEO, Sridhar Ramaswamy, is steering the company towards becoming an “AI data cloud” leader. This article will explore Snowflake’s AI strategy and best alternatives.