Mark Ammendolia
Voiceflow contributor
Mark is a Pathways contributor.
User testing made easy with Transcripts in Voiceflow
The conversation design process isn't always a linear path to launch – Transcripts make it easy to review & analyze real conversation data
August 24, 2021 Read → StoryWhy you should consider designing for multimodal interfaces
Conversation design will be much more than just voice inputs and outputs in the future: why you need to consider designing for multimodal interfaces.
May 14, 2021 Read → StoryVoiceflow brings visual prototyping and enhanced test navigation to the tool, two additions covered in this Voiceflow news update.
Voiceflow brings visual prototyping and enhanced test navigation to the tool, two additions covered in this Voiceflow news update.
March 31, 2021 Read → StoryAnnouncing Voiceflow's 2020 Community Award winners!
Announcing Voiceflow's 2020 Community Award winners, selected from over 55,000 individuals and teams across 100+ countries.
January 29, 2021 Read → StoryThe 5 best practices when designing for voice vs. chat experiences
Sr. Conversation Designer Sonia Talati explains the differences between the two channels along with helpful tips when optimizing for voice.
January 18, 2021 Read → StoryThe evolution and outlook of voice user interfaces
Kane Simms, Co-founder of VUX World, discusses the evolving voice landscape, voice adoption, and the pandemic's impact on industry trends.
December 28, 2020 Read → StoryUsing constraints to design engaging characters and conversational experiences
We sat down with Conversation Designer Kathryn Zdan to learn all about what she calls 'constraints as design process'
November 25, 2020 Read → StoryHow to design intelligent conversational interfaces
Celene Osiecka, Senior Director of Conversation Design at [24]7.ai, shares insights from 15+ years working in CXD
October 5, 2020 Read → Story10 things every voice app should do
Alexa Evangelist Jeff Blankenburg gives a rundown of the 10 things you should consider when building your next voice experience.
October 2, 2020 Read → StoryGetting started in conversation design? Here's what to know
Cathy Pearl discusses the evolution of conversation design, building the right team, and making your VUI designer portfolio sing.
September 15, 2020 Read → StoryCathy Pearl on all things conversation design
Cathy Pearl tackles why conversation design is important, the growing role of the conversation designer, and shares helpful resources...
February 27, 2020 Read →